Terms of Service

Last updated: January 27, 2026

1. Acceptance of Terms

By accessing and using the services of PBM West Palm Beach Masonry, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

2. Services Provided

PBM West Palm Beach Masonry provides professional masonry services including brick repair, chimney repair, tuckpointing, retaining wall installation, stone patios, and related masonry work. All services are provided in accordance with industry standards and local building codes in West Palm Beach, FL and surrounding areas.

3. Estimates and Pricing

All estimates provided are based on the information available at the time of inspection. We provide detailed written estimates that outline the scope of work, materials needed, and project costs. Final pricing may be adjusted if unforeseen issues are discovered during the course of work, but any changes will be discussed and approved by you before proceeding.

4. Payment Terms

Payment terms will be specified in your written estimate and contract. We typically require a deposit before work begins, with the balance due upon completion. We accept various payment methods including cash, check, and major credit cards. Payment is expected within the timeframe specified in your contract.

5. Warranties and Guarantees

We stand behind the quality of our work. Specific warranty terms will be outlined in your contract and vary depending on the type of service provided. Warranties cover workmanship and materials as specified in your agreement. Normal wear and tear, damage from external factors, or issues caused by improper maintenance are not covered.

6. Property Access and Safety

You agree to provide access to the work area as needed for the duration of the project. We will take reasonable precautions to protect your property during the course of work, including the use of tarps and barriers. However, we are not responsible for damage to landscaping or other items that may be affected by the nature of the work being performed, unless caused by negligence on our part.

7. Cancellations and Changes

If you need to cancel or reschedule work, please provide as much notice as possible. Cancellations made after work has begun or materials have been ordered may be subject to fees to cover costs already incurred. Changes to the scope of work must be agreed upon in writing and may affect the project timeline and cost.

8. Liability and Insurance

PBM West Palm Beach Masonry is fully licensed, bonded, and insured. We carry comprehensive liability insurance to protect you and your property. Our liability is limited to the terms outlined in our insurance policy and your service contract. We are not responsible for issues that arise from pre-existing conditions not disclosed or not discoverable during our initial inspection.

9. Permits and Compliance

We will obtain any required permits for your project as specified in your contract. You are responsible for ensuring that any HOA or other community restrictions are communicated to us before work begins. We will work to comply with all applicable building codes and regulations in West Palm Beach, FL.

10. Dispute Resolution

If any disputes arise regarding our services, we encourage you to contact us directly to resolve the matter. We are committed to customer satisfaction and will work in good faith to address any concerns. If a dispute cannot be resolved through direct communication, both parties agree to pursue mediation before taking legal action.

11. Website Use

The content on our website is provided for informational purposes only. While we strive to keep information accurate and up to date, we make no warranties about the completeness, reliability, or accuracy of the information. Your use of this website is at your own risk.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our services after changes are posted constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

PBM West Palm Beach Masonry

411 7th St Suite 16, West Palm Beach, FL 33401

Phone: (561) 268-0340

Email: support@westpalmbeachmasonry.com